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Redline Express Eliminates Random Testing Gaps

Redline Express
April 18, 2025

Family-owned carrier Redline Express used Diversified's consortium and compliance platform to close random-testing gaps and strengthen its insurance standing.

The Challenge

Redline Express hauls refrigerated freight with 42 power units. Tracking random testing by hand led to missed selections and a letter-of-warning from its insurance carrier.

Quarterly selections were completed late or without documentation, testing records lived in email chains and desk drawers, and the underwriter was threatening a premium increase for non-compliance.

Our Solution

Diversified enrolled every driver into the random consortium, automated selection notifications, and connected testing results to our compliance platform so fleet managers could verify compliance from the road.

Selections launched with clear due dates and DER scripts, testing evidence was stored with full chain-of-custody audit logs, and monthly analytics gave the insurance underwriter proof of compliance.

The Results

Within two quarters, Redline achieved a perfect random-completion score and earned an insurance renewal concession based on demonstrated compliance controls.

Random completion hit 100 percent across four consecutive quarters, the underwriter removed the compliance surcharge at renewal, and the carrier's safety audit cited zero compliance exceptions.

Key Metrics

100%
Random completion rate
Every random selection completed by the deadline with documented chain of custody.
Surcharge removed
Insurance renewal
The underwriter removed the compliance surcharge at renewal after reviewing Diversified's documentation.
“Diversified gave our family business enterprise-grade discipline. The mobile notifications alone saved us from missing random tests.”
Luis Romero
Co-Owner, Redline Express

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