Accessibility Statement

Diversified Safety & Compliance is committed to ensuring digital accessibility for people with disabilities. We continually improve the user experience for everyone and apply the relevant accessibility standards to ensure our website is accessible to the widest possible audience.

We believe that everyone, regardless of ability, should have equal access to information about DOT compliance, drug and alcohol testing services, and regulatory resources. This commitment extends to:

• Motor carriers and owner-operators seeking compliance information
• Compliance managers and safety professionals researching regulations
• Drivers and employees accessing training materials
• Partners and industry stakeholders collaborating with us

Accessibility is an ongoing effort, and we welcome feedback from users to help us identify and address barriers.

Our website aims to conform to the Web Content Accessibility Guidelines (WCAG) WCAG 2.1 at Level AA conformance.

What are WCAG 2.1 Level AA Standards?

This website strives to conform to Level AA of the Web Content Accessibility Guidelines (WCAG) 2.1. These guidelines explain how to make web content more accessible for people with disabilities.

Four Principles of Accessibility (POUR)

WCAG is organized around four core principles:

• Perceivable: Information and user interface components must be presentable to users in ways they can perceive (e.g., text alternatives for images, sufficient color contrast).
• Operable: User interface components and navigation must be operable (e.g., keyboard accessibility, sufficient time to read content).
• Understandable: Information and the operation of the user interface must be understandable (e.g., clear navigation, consistent behavior, error prevention).
• Robust: Content must be robust enough to be interpreted reliably by a wide variety of user agents, including assistive technologies.

Additional Guidelines

In addition to WCAG 2.1 AA, we reference:

• Section 508 of the Rehabilitation Act (U.S. federal accessibility standard)
• Americans with Disabilities Act (ADA) Title III (public accommodation requirements)

The WCAG defines three conformance levels (A, AA, AAA). Our website strives for Level AA conformance.

Current Conformance Status

Conformance Testing

Our conformance assessment is based on:

• Automated Testing: Axe DevTools, WAVE, and Lighthouse accessibility scans
• Manual Testing: Keyboard navigation, screen reader testing (NVDA, JAWS, VoiceOver)
• User Testing: Feedback from users with disabilities

Our website incorporates the following accessibility features to support users with diverse needs:

Keyboard Navigation

• All interactive elements (links, buttons, forms) are accessible via keyboard
• Visible focus indicators for keyboard users (Tab key navigation)
• Skip navigation links to jump to main content
• Logical tab order that follows visual layout

Screen Reader Compatibility

• Semantic HTML markup (headings, lists, landmarks)
• ARIA labels and descriptions for complex components
• Descriptive link text (avoids "click here" or "read more")
• Alt text for all meaningful images
• Form labels and error messages properly associated

Visual Design

• Color Contrast: Minimum 4.5:1 contrast ratio for normal text, 3:1 for large text
• Text Resizing: Content remains readable and functional when text is resized up to 200%
• Color Independence: Information is not conveyed by color alone
• Responsive Design: Mobile-friendly layout that adapts to different screen sizes

Content Structure

• Clear heading hierarchy (H1 → H2 → H3)
• Descriptive page titles for every page
• Consistent navigation across the site
• Breadcrumb navigation on legal pages
• Table of contents for long-form content

Forms and Interactions

• Clear, descriptive labels for all form fields
• Inline error messages that identify and explain input errors
• Required fields clearly marked
• Sufficient time limits (or ability to extend time)
• Confirmation messages for form submissions

Multimedia

• Text alternatives for non-text content
• Captions for video content (when applicable)
• Audio descriptions for video content (when applicable)

Motion and Animation

• Respects prefers-reduced-motion user setting
• No auto-playing video or audio
• Animations can be paused or disabled

Despite our efforts, some limitations may exist. We are actively working to remediate these issues:

Third-Party Content

• PDF Documents: Some downloadable resources (guides, checklists) are in PDF format. We strive to ensure PDFs are tagged and accessible, but legacy documents may not meet WCAG standards. If you need an alternative format, please contact us.
• Embedded Maps: Google Maps integration may not be fully accessible. Text-based addresses are provided as alternatives.
• Social Media Widgets: LinkedIn, Facebook, and Twitter embeds are managed by third parties and may not meet accessibility standards.

Content in Development

• Newly published content undergoes accessibility review before going live, but temporary issues may occur.
• Case studies and resources uploaded by admin users are reviewed for accessibility.

Browser and Assistive Technology Support

Our website is tested with:

• Browsers: Chrome, Firefox, Safari, Edge (latest versions)
• Screen Readers: NVDA (Windows), JAWS (Windows), VoiceOver (macOS/iOS)
• Devices: Desktop, tablet, and mobile devices

If you experience issues with a specific browser or assistive technology, please let us know.

We welcome feedback on the accessibility of our website. If you encounter barriers or have suggestions for improvement, please contact us:

When Contacting Us, Please Provide:

• The page URL where you encountered the issue
• A description of the problem and the barrier it creates
• The browser, operating system, and assistive technology you are using
• Your contact information for follow-up

We will respond to accessibility inquiries within three (3) business days and work to resolve issues within a reasonable timeframe.

Alternative Access

If you cannot access content on our website due to a disability, we will provide an alternative format (e.g., accessible PDF, HTML version, phone consultation). Please contact us at [email protected].

Our website relies on the following technologies to ensure accessibility:

Core Technologies

• HTML5: Semantic markup for proper document structure
• CSS3: Styling and layout with accessible design patterns
• JavaScript: Enhanced interactivity with keyboard and screen reader support
• WAI-ARIA: Accessible Rich Internet Applications for dynamic content

Frameworks and Libraries

• Next.js 15: React framework with server-side rendering for performance
• Tailwind CSS: Utility-first CSS framework with accessible defaults
• Payload CMS: Headless CMS with accessibility-aware admin panel

Testing Tools

• Axe DevTools: Automated accessibility testing
• WAVE (WebAIM): Web accessibility evaluation tool
• Lighthouse: Google Chrome accessibility audit
• Manual Testing: NVDA, JAWS, VoiceOver screen readers

Testing Methodology

We conduct regular accessibility assessments using a combination of automated and manual testing:

1. Automated Testing (Weekly)

• Axe DevTools scans on all pages
• Lighthouse accessibility audits (target score: 95+)
• Continuous integration checks for WCAG violations

2. Manual Testing (Monthly)

• Keyboard navigation testing (Tab, Shift+Tab, Enter, Esc)
• Screen reader testing (NVDA on Windows, VoiceOver on macOS)
• Color contrast verification using Contrast Checker
• Zoom testing (200% text size)
• Mobile device testing (iOS and Android)

3. User Testing (Quarterly)

• Feedback from users with disabilities
• Usability testing with assistive technology users
• Review of accessibility-related support tickets

Remediation Plan

When accessibility issues are identified, we prioritize remediation as follows:

• Critical Issues: Fixed within 7 days (e.g., keyboard traps, missing form labels)
• Serious Issues: Fixed within 30 days (e.g., insufficient color contrast, missing alt text)
• Moderate Issues: Fixed within 90 days (e.g., minor ARIA improvements, enhanced navigation)

Continuous Improvement

We are committed to ongoing accessibility improvements:

• Quarterly accessibility audits by third-party experts (planned)
• Training for content creators and developers on accessibility best practices
• Integration of accessibility checks into our development workflow
• Regular updates to this Accessibility Statement as we make progress

Last Assessment Date

Most Recent Comprehensive Audit: January 7, 2025

Next Scheduled Audit: Quarterly (within 90 days of last assessment)