Program Details
| Program Name | Diversified Safety & Compliance — Appointment SMS |
| Organization | Diversified Safety & Compliance |
| Message Purpose | Appointment scheduling, reminders, care coordination, and intake form links |
| Message Frequency | Varies — typically 1–5 messages per appointment |
| Opt-Out | Reply STOP at any time |
| Help | Reply HELP or call 1-402-252-5144 |
| Cost | Msg & data rates may apply |
How You Opt In
SMS consent is collected during the online appointment booking process at www.diversifiedsafety.com/scheduling. On the "Patient Information" step (Step 4 of 5), patients are presented with an unchecked-by-default checkbox along with full disclosure text.
Checking the box and completing the booking constitutes express written consent under the Telephone Consumer Protection Act (TCPA). Consent is not required to book an appointment or receive services.
Consent is recorded with a timestamp on the patient record. If a returning patient has previously consented, their consent is preserved and never downgraded on subsequent bookings.
Opt-In Language (Exact CTA)
The following is the exact text displayed to patients during booking:
By checking this box, you consent to receive text messages from Diversified Safety & Compliance about your appointment and care coordination (including scheduling updates, reminders, and intake form links). Message frequency varies. Msg & data rates may apply. Reply STOP to opt out and HELP for help. You can also call (402) 252-5144.
Terms | Privacy Policy
Consent is not required to book an appointment or receive services. Only appointment/care-related texts are sent. No marketing or promotional messages.
Booking Form Screenshot
Below is a screenshot of the SMS opt-in as it appears in the appointment booking form at www.diversifiedsafety.com/scheduling (Step 4 — Patient Information):
The checkbox is unchecked by default. Patients must actively check the box to opt in. The full TCPA disclosure text is displayed directly below the checkbox.
Message Types & Frequency
If you opt in, you may receive the following types of text messages from DSC:
- Appointment confirmations — sent after booking
- Appointment reminders — sent before your scheduled visit
- Intake form links — links to complete required forms before your appointment
- Care coordination updates — scheduling changes or follow-up information
- Payment links — links to pay invoices for services rendered
Message frequency varies based on your appointment activity. Typically 1–5 messages per appointment. No marketing or promotional messages are sent.
How to Opt Out
You can opt out of SMS messages at any time by replying STOP to any message you receive from us. You will receive a one-time confirmation that you have been unsubscribed.
You may also opt out by calling us at 1-402-252-5144 or emailing [email protected].
Opting out of SMS will not affect your ability to book appointments or receive services.
Getting Help
For help with our SMS program, you can:
- Reply HELP to any message for assistance
- Call us at 1-402-252-5144
- Email us at [email protected]
Cost
DSC does not charge for SMS messages. However, standard message and data rates from your wireless carrier may apply. Contact your carrier for details about your text messaging plan.
Privacy & Data Use
Your phone number and SMS consent status are stored securely and used solely for the purposes described above. We do not sell, rent, or share your phone number with third parties for marketing purposes.
SMS messages are delivered via Twilio, our messaging platform provider. For more information about how we handle your data, please review our:
Contact Us
If you have questions about our SMS messaging program, please contact us:
- Phone: 1-402-252-5144
- Email: [email protected]
- Mail: 6400 Cornhusker Hwy, Suite 450, Lincoln, NE 68507